Refund Policy

The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment and Refund Policy

All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.hesecommercellc.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

HES Ecommerce LLC reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact support@hesecommercellc.com with your transaction/payment details to ensure your product is delivered as soon as possible.

Orders Cancellations

Purchase orders are processed in real-time, and it can be modified or canceled only while their status is labeled "Order Received." Once an order has a status of "Order Processed," it cannot be canceled or modified, as the order has been processed. If you need additional information, please contact us at support@hesecommercellc.com

Mailing Address;

HES Ecommerce LLC 

8774 108th Street

Richmond Hill, New York 11418